Terms and Conditions of Service

Welcome to Zenithovara! By accessing or using our city and local route guide services, you agree to these terms and conditions. Please review them carefully before engaging our platform.

Last revised February 9, 2026

Acceptance of Terms

By using our services, you confirm that you have read, understood, and agreed to these Terms and Conditions. If you do not agree, please refrain from using the site or its features. Your continued use denotes acceptance.

Key Definitions

Certain words and phrases have special meanings in this document for clarity. Below are important definitions to note when reading these terms:

‘Service’ refers to the city and local route guide offerings provided by Zenithovara for informational and personal discovery usage only.

‘User’ means any natural person accessing, booking, or interacting with our site or team for route selection, inquiry, or participation.

‘Content’ encompasses all written, visual, audio, and interactive materials made available by Zenithovara on this website.

‘Site’ means zenithovara.sbs, the associated application, and all its subdomains and content.

Use of Our Services

Services are for personal use and local exploration only. Users may not reproduce content, routes, or other proprietary material without written permission from Zenithovara.

Eligibility

You must be at least 18 years old and legally able to enter into binding agreements to use our services. Certain activities may require additional confirmations.

Services are not intended for minors under 18.

User Responsibilities

Users are expected to act honestly and respectfully when using our services. Please observe these responsibilities while engaging with our team or content:

Provide accurate and current information during booking and communications.
Respect the rights, culture, and safety of guides, team members, and other guests.
Use route information solely for personal and lawful purposes, not for commercial reselling or redistribution.
Comply with all laws and regulations relevant to Malaysian tourism and online engagement.

Prohibited Uses

The following behaviors are strictly forbidden:

Impersonating others, submitting false information, or engaging in fraudulent activities.
Disrupting the site operation or interfering with bookings, communications, or technical functionality.
Attempting to access, copy, or modify content, code, or protected data without authorization.
Using the service for commercial gain or unauthorized promotions.
Acting in ways that violate Malaysian or applicable international laws.

Intellectual Property Rights

All materials, routes, and content published on zenithovara.sbs are protected by copyright and are the exclusive property of Zenithovara unless otherwise noted. You may use them only as intended by the service.

User Generated Content

If you submit feedback or material, you retain ownership but grant Zenithovara a right to use it for improving or showcasing services.

Your Content Rights

You may request deletion of content you have submitted by contacting us. Requests are reviewed and processed per our privacy policy.

Our Privacy Policy Terms

We are committed to respecting your data privacy and following Malaysia’s regulatory requirements. Our privacy practices and user rights are detailed in our Privacy Policy. Please review that document for full information.

See Privacy Policy

Important Disclaimers Apply

All guide routes, recommendations, and experiences are provided for informational purposes only. Results may vary for every traveler.

Key Caution

We make reasonable efforts for content accuracy but do not warrant outcomes, accuracy for all details, or suitability for specific needs.

Limitation of Liability Notice

Zenithovara’s liability is limited to the fullest extent allowed by Malaysian law; we are not responsible for indirect or unforeseen damages related to your service use.

Indemnification

You agree to defend and hold Zenithovara harmless from complaints, costs, or losses arising from your actions or use of the service.

Dispute Resolution Guidelines

We encourage resolving differences amicably or through mediation first. Malaysian law governs all disputes arising from these terms.

Arbitration

For unresolved conflicts, disputes may be settled through binding arbitration under Malaysian rules, unless otherwise specified.

Arbitration is final and binding except as a Malaysian court might allow an appeal or review.

Online Dispute Resolution

EU residents may access the European Commission’s ODR portal for online dispute resolution.

Visit ODR Platform

Severability

Invalid terms do not affect the remainder of the agreement; other clauses remain enforceable.

Entire Agreement Statement

These terms, together with referenced policies, represent the full understanding between Zenithovara and you regarding service usage.

Governing Law

This agreement is governed by the laws of Malaysia and any applicable local regulations.

Termination

Zenithovara may suspend services or user access, at its discretion, for policy violations or threats to safety, privacy, or operations.

Changes

These terms may be revised from time to time. Update notices will be posted on our site. Continued use indicates acceptance.

How to Reach Us

For any questions or clarifications about these terms, reach our team through the channels below.

Contact Email: content@zenithovara.sbs

Contact Phone: +60 102-227 8061

Our Address: Level 15, DPulze, Cyberjaya, Selangor 63000 Malaysia

Effective Date: February 9, 2026

Version: 2.1